AI-Powered SMS That Saves Sales
Reduce returns by 40% with intelligent post-purchase conversations your customers actually reply to.
Meridian AI
PulseReply Powered
The Problem
- 📉
30% of online purchases are returned
Leaving massive revenue on the table.
- 💸
Returns cost retailers $816B annually
Shipping, logistics, and lost margins.
- 📵
Traditional SMS has 4.5% reply rate
Customers ignore generic marketing blasts.
The Solution
- 📈
PulseReply turns post-purchase anxiety into loyalty
Proactive, contextual, and helpful.
- 💬
AI conversations that actually help customers
Two-way SMS with a 67% reply rate.
- 📸
Photo troubleshooting
Solves issues before they become returns.
How It Works
Connect
Link your Shopify store in 2 minutes
Engage
AI starts personalized conversations post-delivery
Convert
Issues become exchanges, not returns
Everything You Need to Save Sales
🤖 AI Conversations
Two-way SMS that understands context and adapts to each customer's needs.
📸 Photo Analysis
Customers send photos, AI diagnoses issues in seconds.
🔄 Smart Exchanges
Seamless exchanges handled entirely through conversation.
📊 Sentiment Analytics
Know how customers feel in real time.
🛍️ Shopify Native
Deep integration with orders, inventory, and customer data.
⚡ Real-Time Dashboard
Live metrics, activity feed, and conversation view.